- Hi Renesh, can I talk to you?
- Sure.
- Is it possible for me to work mornings in these days? (mostrei no calendario para meu gerente, a semana do meu aniversario).
- I can't promise you, because everybody is going to be on holiday this month and I need at least two people working evenings.
- Ok..... But... I will be very honest with you. Fourteenth is my birthday and I've already booked theater plus dinner with my friends, and if I am working evening this day, I will not come. Will call sick. Sorry.
Cara de assustado: - Wait, let me see what I can do for you... ah, ok... you can work mornings.
- Ah... one more thing...
- I want to start 7 o'clock, cause the play starts 18 . Thanks.
- Ok.

Nada como estar de aviso previo......